Conditions of use for TK chat until 30 November 2024
The information about TK chat on the website www.tk.de can be changed or updated at any time without prior notice. By using the service, you agree to the conditions of use. The General Usage and Participation Conditions of TK apply in addition.
Please Note:
With effect from 1 December 2024, we will be changing our terms of use for tk.de
TK offers you the anonymous TK chat service in order to advise you and answer your questions. Participating in the chat service is free of charge. Its contributions do not under any circumstances replace individual, personal advice provided by your TK customer advisor. Legally binding benefit commitments and any other legally binding declarations made by TK or the user via this contact channel are excluded. Generally, information about medical matters cannot be given.
Users must not use TK chat for advertising or other irrelevant content. TK will not answer any contributions in the TK chat service that breach the provisions of criminal and press law of the Federal Republic of Germany, that are morally objectionable, in bad taste or do not comply with polite manners, and TK reserves the right to block users temporarily or permanently from participation in TK chat.
Please do not enter any confidential messages or personal data in chats. If you have any questions about data protection with regard to TK chat, please read the TK Privacy Policy.